Available Support

Currently you should contact your Department Chair if you need any College of Engineering Support Services.

Services Available are:

CEETE: For issues or support related to teaching online, moving your courses online, determining new ways to teach content given current resources, instructional technology

CAE: For issues or support related to instructional software

EMS: for scheduling and utilizing COE classroom lecture capture technology and streaming, self-record systems including best practice guidelines for online delivery.

DoIT HelpDesk: Best for technical questions about campus supported tools such as Canvas, Kaltura, VPN, Blackboard Collaborate Ultra

VPTL Instructional Continuity Support: Best used for general questions if you haven’t heard from College of Engineering Resources

UW Knowledge Base library: Best used to research “how to” questions:  https://kb.wisc.edu/